First Friday

Great Missenden,
Seasoned retailers providing consulting, change management and training expertise, specialising in system transformations, retail consulting and capability building.

First Friday have extensive experience in transforming Buying, Merchandising and Commercial functions in leading retailers around the world across people, process and systems.

We have been involved in over 100 systems transformations for many well-known brands.

Our consultants have senior level retail backgrounds and have become expert consultants and change managers by combining their experience with supporting world class businesses on their transformation journey.

We work across the retail cycle from company strategy to product exit, ensuring that strategic intent is delivered and enabling visibility of results.

We support capability building and adoption through both an off the shelf Retail Academy and bespoke development and delivery of role focused system and process training.


At every stage we work with you, through facilitated workshops and custom consulting.

We utilise our expert retail experience to identify quick wins alongside strategic aims.

We set up a team specific to your challenge / business type so that we feel like part of your team and can add value quickly.

We build capability, support and adoption by involving you and your team at every stage.

We use proven methodology to facilitate the sometimes challenging discussions ensuring that consequences are fully understood and decisions are robust.

As appropriate we deliver both e-learning and classroom training to embed new systems and ways of working.


Our approach recognises that systems, processes and organisational design are symbiotic, that the make-up of your business and strategy, the size of your business, your team capability and your start point will significantly influence your requirements of our team and ultimately what success looks like for you.

We work with medium to large retailers who are looking to develop their business and their results.

  • English
  • UK
  • Spain
  • South Africa
Specialty Industries
  • Retail
Contact Details
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First Floor, Fairway House, Rear of 64 – 68 High Street,
Great Missenden, Buckinghamshire,
HP16 0AN
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+44 (0)1494867106
Paolo Bosco
Chief Strategy Sales Officer, Eurofork

Interesting, fun and engaging, all companies were very involved and engaged. The content was amazing, the advisors were fantastic, all providing clear explanations and always available to provide support whenever needed.

Set your Strategic Direction in 60 Minutes

We’ve supported some of the world’s most successful organisations in developing their strategic North Star – and now, it’s your turn!